STORE POLICY

Customer Care

If you are having problems placing an order or with an order you received please contact our customer service department. When inquiring about an order, please provide the order number and the name on the order. 

Our customer service hours are: Monday – Friday 10:00am to 5:00pm EST 


By email: kultureapparelshop@outlook.com

By chat: Send us a message anytime and a representative will represent based on business hours. 

Please allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be responded to on the next business day.

Privacy & Safety

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. we respect your privacy and do not share customer information with third parties, except those directly involved in the processing of orders and shipping.

Our store is hosted on Wix inc. they provide us with the online e-commerce platform that allows us to sell our products and services to you. your data is stored through Wix's data storage, databases and the general Wix application. they store your data on a secure server behind a firewall.

Wholesale and Contract  Inquiries

Contact our sales department for wholesale inquiries and contract pricing options. 

kultureapparelshop@outlook.com

 

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Venmo/Cash App

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© 2020, Kulture Apparel designed by Amal Kulture